If you have suffered a loss due to Water damage H & R General Contractors offers complete residential, multi-family housing, and commercial space contracting services as well as the experience and resources to restore your home and life as soon as possible. H & R will work with you and your insurance company directly to ensure your claim is resolved quickly and accurately.
Determine Your Loss
The critical first step is to determine the extent of your loss. In many cases you may not know what to look for as some of the most costly repairs often result from damage that is not apparent. Our trained specialists can assist with determining the extent of your loss.
At H & R we use the latest technology and equipment to measure the affected areas in your home or business that have been damaged by water. We then determine the exact areas that have been affected to isolate and then control the damage to start the drying process.
Mitigate the Damage
Another crucial step is to limit the amount of damage by protecting areas of your property that may have become exposed due to your initial loss and that can become more severely damaged as time goes by.
The first and most important step to help prevent further damage is to be sure the source of the water is turned off. In some cases it is not possible to turn the water off. If the source is from ground water or in some cases a backup from basement sumps you may need to isolate the water or redirect the water to prevent more extensive damage to the remaining structure. The Next step is to remove or extract as much water as possible. Then we would set up drying equipment to expedite the drying process. We use the latest equipment and have trained technicians on each job to insure the job is progressing with daily site inspections to insure this step.
In general the best way to prevent any further damage is to cover any exposed areas that my cause a future leak. H & R can assist with this determination and in all cases the insurance will pay for any preventative measures to protect your property. Normally we will measure and photo any damages prior to installing any tarps or covering up the area so we can provide this to the insurance co.
Estimate Repairs
Our Technicians will determine the proper amount of drying equipment to put your home or business back to pre-loss condition and assure that all affected areas are dry to ASHREA standards and the base readings of the unaffected areas in your home or business. We normally dry most homes in 3 days and base our billing on a 3 day guarantee. All pricing is based from Xactimate estimating software and is the standard estimating software for the insurance companies.
At H & R we use the Xactimate estimating software to complete all estimates; this is the same program that most insurance companies use. We do not set our own prices. Prices are figured through Xactimate and are based on market conditions and the area that we are working. This insures that the Insurance and H & R are not haggling over price but rather focused on the scope of damage. Doing this insures that you are getting everything that was damaged accurately estimated instead of chasing numbers. Xactimate allows us to complete a diagram and sketch of your home or business and all elevations, rooms, and roofs. It also documents the damage on the diagrams along with corresponding photos, labeling the damage to show exactly what and where the damage is so there is no confusing.
Restore Your Property
H & R will work vigorously to restore your property to its original state. In Most cases we give a 3 day guarantee for drying.
After three days we shift from mitigation and focus now on rebuild and put back of the loss. At H & R we focus on the scope of damage and our number one goal is to get your home back to the way it was prior to the loss. A lot of companies use the salesmen/estimators to run the jobs as well and do the sales. We don’t allow our salesmen to run jobs and instead use project managers for all jobs along with our custom project tracking software we developed to track all aspects of each job. This allows us to keep a focus on your project and ensures and better and more timely product at the end.